IT Service Packages

Create the perfect IT package.

Let the experts do the work for you. We provide custom solution packages that perfectly fit your business needs.

Core

Essential IT foundation

Managed Desktop Services

Remote Monitoring & Management (RMM)
IT documentation & lifecycle management
Insurance-aligned patching & vulnerability oversight
Next-Gen Antivirus & DNS filtering
User & license management

IT Support

Unlimited 24/7/365 live help desk + priority on-site support

Add Ons

Cybersecurity: MDR with AI-driven threat detection, 24/7 SOC monitoring & incident response
Network Management: Firewall, switch, router & WiFi management
Data Continuity: Cloud file backup with monthly restoration testing
Email Security: Comprehensive Business Email Compromise protection
Secure Access: Cloud Identity & VPN Security Management
Cloud Resource Management: MS365/Google procurement & secure cloud app management
Compliance: Cybersecurity program with training, policies, maturity assessments & vulnerability management

Request Core

Pro

Managed Desktop Services

Remote Monitoring & Management (RMM)
IT documentation & lifecycle management
Insurance-aligned patching & vulnerability oversight
Next-Gen Antivirus & DNS filtering
User & license management

IT Support

Unlimited 24/7/365 live help desk + priority on-site support

Cybersecurity

Managed Detection & Response (MDR) with AI-driven threat detection
24/7 SOC monitoring & incident response
Security Awareness Training
Email Protection & Backup

Network Management

Firewall, switch, router & WiFi management

Fractional CTO

Dedicated fractional CTO for strategic IT planning
Technology roadmap & budget planning
Quarterly business reviews & IT assessments
Vendor management & procurement guidance

Add Ons

Data Continuity: Cloud file backup with monthly restoration testing
Secure Access: Cloud Identity & VPN Security Management
Cloud Resource Management: MS365/Google procurement & secure cloud app management
Compliance: Cybersecurity program with training, policies, maturity assessments & vulnerability management

Request Pro

Ultra

Maximum protection & support — everything included

Managed Desktop Services

Remote Monitoring & Management (RMM)
IT documentation & lifecycle management
Insurance-aligned patching & vulnerability oversight
Next-Gen Antivirus & DNS filtering
User & license management

IT Support

Unlimited 24/7/365 live help desk + priority on-site support

Cybersecurity

Managed Detection & Response (MDR) with AI-driven threat detection
24/7 SOC monitoring & incident response
Security Awareness Training
Email Protection & Backup
SIEM & log management
Azure Sentinel — advanced cloud-native SIEM with event, alert & incident management

Network Management

Firewall, switch, router & WiFi management

Fractional CTO

Dedicated fractional CTO for strategic IT planning
Technology roadmap & budget planning
Quarterly business reviews & IT assessments
Vendor management & procurement guidance

Also Included

Data Continuity: Cloud file backup with monthly restoration testing
Secure Access: Cloud Identity & VPN Security Management
Cloud Resource Management: MS365/Google procurement & secure cloud app management
Compliance: Cybersecurity program with training, policies, maturity assessments & vulnerability management

Request Ultra

Choosing your coverage

What To Look For in an IT Service Package?

Cybersecurity Support

Average data breaches cost companies approximately $4.35 million. Protect your money and data with a team of experts from the start.

Remote Work Support

Ensure intelligent, proactive and reliable remote monitoring tools to keep productivity flowing and employees thriving.

Data Protection

Data is the heart of every business. Keep yours safe with data protection tools ensuring your vital information is backed up.

IT Help Desk

Work with experts who are available when your systems go down — not a large company that can't be reached when you need them most.